Standard Terms & Conditions of Temporary Holiday Accommodation:

Note: Variances can be agreed on but only by arrangement with the owner in writing.

Balance of the rental amount must be received in full 6 weeks prior to occupancy. If not the owner has the right to cancel the booking and attempt to re let it.
 

Cancellation if caused by the client: money paid is refundable if cancellation occurs before 6 weeks prior staying; a $50 cancellation fee will apply. If Cancellation occurs within 6 weeks from staying money is refund only if the apartment is re-let for the entire period and a $50 cancellation fee will apply. The owners will make every effort to ensure the property is available as booked. To maintain a good standard for our guests we require certain conditions to be complied with.

We appreciate most will respect our property but the occasional abuse requires that we state the following conditions.

Number of Guests should not exceed the number stated on the Confirmation Notice or subsequently agreed in writing or email. Fees will apply for excess guests not agreed with the owners in advance. Parties and Functions are strictly prohibited. The price charged is for domestic use only and not commercial. Accordingly this rate does not allow for the extra wear associated with functions in terms of cleaning, garbage removal, wear and tear, repairs etc. Use contrary to this may result in loss of your bond and/or additional payments.

Keys are to be left on the kitchen bench upon departure of premises. Failure to do so will incur loss of key/fob fee combined at a fee of $250. Garbage and any items not belonging to the property should be removed entirely from the property prior your departure. The oven must be left in the same condition as arrival. If this is not done there will be an excess fee of $50, sheets removed from beds and towels placed in bath tub. Anyy blood or heavy soiling of any linen or bedding will be charged at dry-cleaning fee is applied to us.

Damage, Breakages, Theft and Loss are the tenants responsibility during their stay.Departure - the property should be left in a similar state to its condition on arrival. Check-out time is 10.00 am by the latest, to allow time to prepare property for next guests.
 

The bond will be refunded within 14 days in full subject to the above conditions being met. It is designed to cover any additional costs incurred including but not limited to, any breakage, damage or excess cleaning requirements, extra guests beyond those declared ..etc.

Linen is supplied by the owner Pets are not allowed unless specific arrangements have been made in writing with the owner.
 

Loss - the owners take no responsibility for the tenant’s personal property.Variations to these conditions may only be made by prior arrangements with the owner in writing.
Should you have any queries or need to make a change to the above details, please contact Reservations on 07 5538 7412 or via return e-mail on This e-mail address is being protected from spambots, you need JavaScript enabled to view it